• Terms of Service; Didn’t Read

    This is a fantastic resource on terms of use. Lawyers are trapped by the law in this area – your clients need them, but everyone knows the exercise is, in many cases, absurd, built as it is on the largely untrue notion that terms are ever read or at least broadly understood.

    I’m not sure where the market is going with terms of use – perhaps towards a consumer protection model where in many cases the most critical issues are mandated by law. Or perhaps on their current path – which seems to be directly toward even deeper complexity and absurdity. But either way, I believe site operators ignore at their peril the impression that their terms create on the careful reader. And I think there’s much to be gained from an enlightened, transparent and consumer-friendly approach.

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